Privacy Policy

1. Introduction

Creative Code CA INC ("Company," "we," "us," or "our") operates OrthoMax AI and is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our Services, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name (first and last name)
• Email address
• Phone number
• Business/clinic name
• Job title or role
• Billing and payment information
• Communications you send to us

2.2 Automatically Collected Information

When you access our Services, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website addresses
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from:

• Business partners and service providers
• Marketing partners
• Social media platforms
• Publicly available sources

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations
• Personalize your experience with our Services
• Conduct research and development

4. Sharing of Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests by public authorities.

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

5. HIPAA Compliance

As a provider of services to healthcare practices, we understand the importance of protecting Protected Health Information (PHI). We implement appropriate safeguards to protect PHI in accordance with HIPAA requirements, including:

• Administrative safeguards (policies, procedures, training)
• Physical safeguards (facility access controls, workstation security)
• Technical safeguards (access controls, audit controls, encryption)
• Business Associate Agreements with covered entities

We will not use or disclose PHI except as permitted or required by HIPAA and our Business Associate Agreements.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Opt-out: Opt out of marketing communications at any time
• Restriction: Request restriction of processing of your information
• Objection: Object to processing of your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Services.

Types of cookies we use:

• Essential cookies: Required for the Services to function properly
• Analytics cookies: Help us understand how visitors use our Services
• Marketing cookies: Used to deliver relevant advertisements
• Preference cookies: Remember your settings and preferences

10. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to Canada and other countries where we operate.

We take appropriate measures to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell personal information. To exercise your CCPA rights, please contact us using the information below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Creative Code CA INC
Email: orthomaxai@gmail.com
Website: www.orthomaxai.com

For HIPAA-related inquiries, please contact our Privacy Officer at: orthomaxai@gmail.com